UX & content

The user needs and user journeys discovered in the initial project workshops will provide evidence and data to guide how a website will be created. We partner with some of the UK’s most knowledgeable user experience (UX) designers – it’s a fundamental process when designing a functional website.

Our websites are also built with accessibility in mind, and always aim to meet the new WCAG 2.1 guidelines. This will mean that at minimum it will meet AA and W3C standards. We also work with clients to ensure GDPR and ISO27001 are met.

We also collaborate with expert copywriters to make sure the content for your product or website has the right tone-of-voice and truly engages the audience.
Ridgeline Studio UX Top Image

Our process

Content design

Taking information from the brief, workshops and the SEO work done to date, we will develop some exemplar content for the website that can be used to start the process, as well as inform the work carried out by our copywriters.

The content will support both your objectives, as well as user needs, to help ensure potential customers can get the information they need as quickly as possible to make a decision. Taking all details from the user needs workshop, as well as reports compiled during design and development, we will write an accessibility statement.

Accessibility statement

The statement will highlight the work that has been completed to make the website as accessible as possible, as well as flag up areas that we are aware still need addressing.

Bringing it together

With our collective skills and experience in research, design and development, you will struggle to find a more knowledgeable and passionate team to work on your website project.
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Speech Marks

We worked through a UX process to ensure our new website would be user friendly for our customers and also represent our new branding and strapline.
It has been invaluable for our business and will help us to continue to grow for the future.

Jess Bolitho
Marketing Co-ordinator, Blue Flame Heating Solutions

Featured projects

Some of our recent projects can be viewed below.

Let’s work together!

If you would like to discuss your new branding, website or print design project, just send us a message and we will get back to you as soon as possible.